SL Enterprise

Yesterday evening I attended the Zindra office hour, which turned into the Zindra office half hour because Blondin was busy after his holiday. That's fine, but the half an hour was such a waste of time that it's easy to see why both Linden's and residents question the value of office hours. I can't see myself going to a Zindra office hour again because after several weeks of attending, nothing appears to be happening. There's no point in wasting one's time in the fashion, I've tried here with Zindra but it's clear that Linden Lab don't give a flying fig about the place and are apparently happy to leave their customers to hang out to dry.

This isn't a sleight against Blondin, he simply doesn't have the power or the answers. Those who do have the power and the answers aren't interested, the VP of customer relations won't even meet the customers to hear their concerns.

This isn't unique to Zindra office hours, other office hours are simply a waste of time because of what appears to be Linden Lab's unofficial policy of not listening to their customers. Jack's office hour is only useful for getting some stats from Jack these days, any questions regarding policy are brushed under the carpet. However now that jack has announced that servers will no longer be tied to a class in a blog post here, this week's meeting at the new time of 3pm on Thursday could be interesting, I'll write more about this later. There are office hours that can be productive, but customer service office hours don't appear to be in that arena.
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I don't quite understand why Linden Lab don't just build a new grid or continent for the corporations. Their latest grand plan aimed at enterprises is announced on the blog and can be read here. Now before we get into that, let's just take a look at how Linden Lab are elbowing the good honest residents who created the content in their platform, to quote Amanda"Enterprise" Linden:

"Business-Friendly Mainland

One other important thing to note: The Enterprise Team is not just working on SL Enterprise and the SL Work Marketplace. We’re also hard at work making improvements to the main Second Life environment—to make it easier to use and useful for organizations using Second Life today and for those that will be joining in the future. We’ll have more to share on some of those improvements in the coming months."
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