Navigating Into the JIRA Dungeon: SecondLife Bug Reports and Feature Requests and the Skeletons Who Love Them.
May 5, 2007 by y2p
Posted in
Due mainly to this comment, I decided to put myself in harms way - braving the SecondLife website armed only with a keyboard and mouse. So, let's step through it. I know the magic url at the end of the tunnel, but that's because I'm used to doing stuff like that. Let's see how the breadcrumbs roll.
- Go to SecondLife.com. A woman with blue hair and some contraptions on her body stares at me, perhaps knowing that I am trying to get past her. I inch my way around the odd troll, looking for a way in to put in a feature request. She snarls at me.
- Seeing no place for anything resembling a place to report bugs, I click the Support link. Surely there will be some information here! I look. There is no troll, which is nice.
There are links to the Knowledge Base, System Requirements, Known Issues, the LSL Portal and some other stuff which doesn't seem to apply to this scenario (emails, etc). Style: The email help section has some links in it which one has to read through to get to. Frustrated people don't read very well. Bullets are awesome for frustrated and/or busy people.
- 655 reads

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